However I do agree that training is a MUST and that in respect of this, the BDMA have a role to play, the problem is it goes no where near far enough and simply clouds the division between the competent and in-competent.
When all said and done I really cant complain as I have earned a lot of money from the results, however guess who has had to pay for the mistakes.
There is a long way to go before the BDMA can make any claim to autonomy in respect of qualifying newbie’s into the world of insurance claims
I’ll elaborate on your statement regarding Rainbow being appointed with RSA as the only true nationwide franchise. Rainbow have currently about 165 franchises (to which I know no expansions are planned) as apposed to Chem-Dry's 650 who were just
one of the 6 kicked off the panel. All of these contracts are awarded on a number of issues, one being the amount of money which is agreed to be paid back to the insurers for the contract, which is public, and not one of those under the table things. Another issue within this contract was the element of control insurers would be allowed, including the use of "trackers" in all the vehicles.
You are right that Rainbow have just been bought out by ISS, who previously bought out Ark & General (a commercial claims company) who I used to work for as their London Regional Manager some years ago.
You are also 100% right in your reasoning about the big change round, anyone who thinks it couldn’t be that simple, you would be wrong , it invariably is!
Its also true the when we have the national floods again the Damage Management companies are the first to run out of kit, and I have about £100k's worth sitting in a unit costing me a fortune in storage.
So if anyone can break down some doors, you have an instant partner, No I dont want to sell it just yet,
This must be the longest post yet, will I get the record or perhaps a stuffed (sorry live) parrot, Norwegian blue I think.