What's your five year business plan?
« on: May 03, 2005, 08:46:11 pm »
I personally would love to be in the position of 'managing' a window cleaning company, my own of course, rather than working for it.  I mean I would like to organise who does what; when and only leave to office to check up on the guys/gals, or to price work up?

Whether I achieve it or not; I don't know.  We're relatively small cheese - been going for just over two years - but not doing too badly and growing bigger all the time; without really trying.  I've picked up £170 pounds worth of monthly work this week in the shape of a small hotel (23 rooms) and the manager's house next to it.

We've got over a 'full round', and have improved the quality of our work greatly over the past few months (partly thanks to the posters here - thank you) and will shortly be going over to WFP, in order that we can fit more work in during our monthly cycle.  We may look at sub-contrating some work out towards the end of the year.

Anyway, what about you 'orrible lot?  What's your short/medium/long term plans for your business? 


Duke

Re: What's your five year business plan?
« Reply #1 on: May 03, 2005, 09:02:39 pm »
I'll just keep filtering my round until every job is a good one..(most are now)...put up a couple of prices from time to time....and try and stay on top of it.

s.hughes

Re: What's your five year business plan?
« Reply #2 on: May 03, 2005, 10:42:22 pm »
I think that as long as you have good work you should be happy with that. Of course some like to manage and thats fine but I find that to manage myself is enough.

Steveyboy

AuRavelling79

  • Posts: 23698
Re: What's your five year business plan?
« Reply #3 on: May 03, 2005, 10:53:29 pm »
I concur with Duke - by the way Tosh - congrats on getting Fawlty Towers on your round! ;D
It's a game of three halves!

Re: What's your five year business plan?
« Reply #4 on: May 04, 2005, 07:13:39 pm »
I have mixed it in a few interesting jobs in the past and find this is literally a breath of fresh air - if you expand, it will give you (that awful word) kudos, but also could be a nightmare with all the bureacracy/man management - my impression is that management = stress - you are probably fit as a fiddle right now and I reckon thats the most important thing.
My five year plan is to work hard play hard and earn enough to give my little un some great adventures :)

Re: What's your five year business plan?
« Reply #5 on: May 04, 2005, 08:47:12 pm »
3rd wfp van by end 2006 going onto 2nd end of this year.Today done two blocks of flats £315.00 each.Hard day arms ache but worth it.

ps. get in your local business paper loads of businesses dont even know us wfp users exist
http://www.hoenews.co.uk/features/busfoc/apr05/11.pdf


Re: What's your five year business plan?
« Reply #6 on: May 04, 2005, 09:07:09 pm »
I concur with Duke - by the way Tosh - congrats on getting Fawlty Towers on your round! ;D

Is that a nick name for it?  Tintern Abbey Hotel!  Bloody awful.  One of the 'modern' windows has a 1894 graffiti scratched into it.  Some of the leaded are really bowed and buckled and must be a few hundred years old.  There's not really much you can do to clean them.  I'm not sure a WFP would be suitable.  They're extremely fragile.

Nice view of the Abbey though.

Re: What's your five year business plan?
« Reply #7 on: May 04, 2005, 09:08:42 pm »
bureacracy/man management

These are my fortes.

rosskesava

Re: What's your five year business plan?
« Reply #8 on: May 04, 2005, 09:13:47 pm »
We don't have a 5 year plan but we do have a 'by the end of the year' plan which simply is 2 vehicles and full books of worthwhile jobs.

At the moment we have 1 vehicle and 80% full books of which about 20% is the 'not really worth it' type of job.

This time last year we still had about 80% full books but the time it took us to do a job then was a lot slower than it is now and most of the work we had then was low priced to say the least. A lot of sweat for little return.

Our income now is roughly twice what it was this time last year and I'm planning that by April next year it will be double what it is now.

That and to go more for the rich and famous people's windows. I love the £££££'s and yes, I'm greedy.  ;D

matt

Re: What's your five year business plan?
« Reply #9 on: May 04, 2005, 10:57:42 pm »
i dont do business plans

i do LIFE plans

and here is mine

to be as happy as i am now ;)

and thats the truth

matt

Re: What's your five year business plan?
« Reply #10 on: May 04, 2005, 10:58:21 pm »
oh and to have a restored splitty van


rosskesava

Re: What's your five year business plan?
« Reply #11 on: May 04, 2005, 11:25:08 pm »
Hi Matt

What's a splitty van? And restored - that's the interesting bit.

Quote
to be as happy as i am now

That is the best. No doubt.

Cheers

matt

Re: What's your five year business plan?
« Reply #12 on: May 04, 2005, 11:34:19 pm »
Hi Matt

What's a splitty van? And restored - that's the interesting bit.

Quote
to be as happy as i am now

That is the best. No doubt.

Cheers

VW SPLIT SCREEN CAMPER VAN


rosskesava

Re: What's your five year business plan?
« Reply #13 on: May 04, 2005, 11:50:10 pm »
Hi Matt again

Class. Pure class. That is 100% real style.

Hi Graham

If you meant how many ££££'s with regards me. Just as many as I can get. There is no limit on ££££'s. I love £££'s. I love spending it on the things I want. Give me ££££'s. Please. Now......

rosskesava

Re: What's your five year business plan?
« Reply #14 on: May 04, 2005, 11:57:08 pm »
Quote
Ross - no - that van is exquisite.

It is.

marc al

Re: What's your five year business plan?
« Reply #15 on: May 05, 2005, 08:25:14 am »
  I just want to keep building my round to the point where I have quality work for a short day! I have held a management position and have had all the related people stress that goes with it, I just want a nice quiet life now!

matt

Re: What's your five year business plan?
« Reply #16 on: May 05, 2005, 09:46:44 am »
the van, expect to pay aound the 15 K for a good un :)

then of course they say 3 K to do your bits and pieces

they are worth 18 K of any1's money

done to show standard these can fetch 20 K plus

its a dream or mine, and i am allmost there ;)




Re: What's your five year business plan?
« Reply #17 on: May 05, 2005, 08:15:32 pm »
What do you do with a 'splitty van'? 

Can you get roof racks to fit your ladders on?  How much water would it hold for a WFP system?


rosskesava

Re: What's your five year business plan?
« Reply #18 on: May 05, 2005, 08:40:59 pm »
What do you do with a 'splitty van'?

Can you get roof racks to fit your ladders on? How much water would it hold for a WFP system?



You may think that a bit tongue in cheek but I'd bet you'd get a lot of business just going around in it cleaning windows.

Part of our long term plans is to have a number of odd vehicles (including 2 hearses to stop the arguements as to who drives).

Having looked at that picture I'm now wondering about a decent old VW camper van with strengthened suspension ......... maybe...............

matt

Re: What's your five year business plan?
« Reply #19 on: May 05, 2005, 08:47:11 pm »
What do you do with a 'splitty van'? 

Can you get roof racks to fit your ladders on?  How much water would it hold for a WFP system?



its not for work, i have another VW for that ;)

matt

Re: What's your five year business plan?
« Reply #20 on: May 05, 2005, 08:48:34 pm »
What do you do with a 'splitty van'?

Can you get roof racks to fit your ladders on? How much water would it hold for a WFP system?



You may think that a bit tongue in cheek but I'd bet you'd get a lot of business just going around in it cleaning windows.

Part of our long term plans is to have a number of odd vehicles (including 2 hearses to stop the arguements as to who drives).

Having looked at that picture I'm now wondering about a decent old VW camper van with strengthened suspension ......... maybe...............

you can get a VW spilt screen Pickup, with either single of double cab's, most are sweedish imports, they are roughly about 8 K each, BUT they are work van, thus are not mint like some of the other VW's

Re: What's your five year business plan?
« Reply #21 on: May 05, 2005, 08:53:05 pm »
Ross,

I think your hearse is brilliant, and I love your 'Window Cleaner, Who you gonna call', motif.  It's pure class (as they say in Geordie-land - where we have none).

But I'd have to argue (and that doesn't mean fight - it means debate) a point that a boring looking, but professional looking; VAN may be better than a funky looking window cleaning vehicle.  Not that I have one mind.  I use my family car for the time being.

Imagine that you're a Facilities Manager for a large company.  (I'm friends with an army equivallent - he's a Quartermaster, a Major, whose responsible for all his Battalions kit, equipment and camp infrastructure).  When he choses civilian contractors, he wants professional, sensible contractors; who do the job stated with the minimum of fuss.

What message would pulling up in a hearse send?
And I'm in no way being derogatory to your business.  I'd love to have a pint with you.  It's a rhetorical question if you like.

Regards.

Tosh.

Mike_G

  • Posts: 1500
Re: What's your five year business plan?
« Reply #22 on: May 05, 2005, 08:58:42 pm »
I would love to use a split screen veedub but a good one would not come cheap, although it would be tax exempt and i am sure if you wanted to you could put a decent sized tank into it. 

matt

Re: What's your five year business plan?
« Reply #23 on: May 05, 2005, 08:59:21 pm »
i think "different van" show a bit of style and character

afterall it takes nothing to go and buy a "white van" ebay is full of them, all ex fleet

i guess i will get called a cowboy and unprofessional now

but hey, as long as your happy in your white van, then im happy in my bit of style ;)

Re: What's your five year business plan?
« Reply #24 on: May 05, 2005, 09:30:15 pm »
My point was; if you're a facilities manager; and you want your windows cleaned, a white van might seem a safer bet.

Imagine yourself in the facility managers place.  You meet two contractors.  One has a sensible sign written van.  The other is in a hearse.  Both seem similar.  Both have similar quotes.

Who would you choose, taking into consideration that all you want is clean windows with the minimum of fuss?  

Personaly I would go for the sensible sign written van.  A facilities manager wants boring and professional; not style and character in his window cleaner.  He gets enough of that stuff from his/her employees.  

rosskesava

Re: What's your five year business plan?
« Reply #25 on: May 05, 2005, 09:33:20 pm »
Hi Windows

When we were deciding how our business should go in the future, before we had a proper work van as such, we couldn't decide whether to go for the professional look or the odd semi comical look.

We are fortunate in that in the immeadiate Brighton area these oddities are perfectly acceptable so we went for a hearse and anyway, it's fun to drive around in and fun deciding what next to add to it.

As yet, with commercial work, we are still dealing with relitively small companies who by and large think it's great. Having said that, we have a contract with ASDA and they don't mind one bit.

I agree with you that for large commercial work and some companies it's the wrong vehicle and I think that at some point in the future we will need a proper van also but at the moment we are not geared up for large contracts.

Part of our long term plan is to get really big contracts and for that, unfortunately, we will have to appear normal otherwise we will loose work to someone who looks to the manager as proffessional and 'normal' because that's how the system works.

For the resindentual work it's an eye catcher. Today we got 3 really well priced jobs from customers who'd seen the hearse about and had written down the phone number. So for that it's perfect.

Anyway, I can't do things in a normal way.

Dunno about a moon buggy though. I've seen a smallish fire engine for sale. The VW splitty ............

One other plan I have is to do roped access work and I have plans well underway to get the needed certificates and for any jobs I do, I want to be dressed like Biggles. That'll wake people up in their offices when a bloke appears swinging from a rope dressed like that with a mop and squeegie.

cheers

matt

Re: What's your five year business plan?
« Reply #26 on: May 05, 2005, 10:15:05 pm »
My point was; if you're a facilities manager; and you want your windows cleaned, a white van might seem a safer bet.

Imagine yourself in the facility managers place.  You meet two contractors.  One has a sensible sign written van.  The other is in a hearse.  Both seem similar.  Both have similar quotes.

Who would you choose, taking into consideration that all you want is clean windows with the minimum of fuss? 

Personaly I would go for the sensible sign written van.  A facilities manager wants boring and professional; not style and character in his window cleaner.  He gets enough of that stuff from his/her employees. 

i agree with you 100% for comercail work

i mainly do resi work, and too be honest i am fairly happy to continue down that line (less hastle getting paid is a biggy for me) BUT i do some comercail and its all good, i allways go and price up the work and meet the client in my VW GOLF which is new and well smart, should be for the money  ;D

Re: What's your five year business plan?
« Reply #27 on: May 05, 2005, 10:17:26 pm »
Ross,

You know I was impressed with your set up and your logo.  Made me laugh!  I also know you're very professional.  You seem to know more about working at height regulations than anyone else around here.

I wasn't knocking you.  I was being more of a devil's advocate.

Me, I use the families car at the moment.  I would love to have a vehicle that would display my sense of humour, like a hearse, but I'm not sure that's what some potential clients would want.

I've been in the position of choosing contractors when I was in the Army; from a commercial bus company to carpet laying contractors.  Also perimeter fence labourers, kitchen cleaners and office staff (Not in the Uk mind - places like Germany or Bosnia, or Kosovo).  

I never chose anyone who had a wilder personality than myself.  I liked the boring, sensible ones.  Those contractors who seemed 'Spock like' won.  It just seemed like they would deliver the goods, which were just an irritant to my main focus, without any fuss.

Ross, all I'm doing is giving you another point of view.

rosskesava

Re: What's your five year business plan?
« Reply #28 on: May 05, 2005, 10:29:35 pm »
Hi Tosh

Sorry if I gave the wrong impression in my reply. I do agree with you and maybe how I write is the problem.

I know you would only knock those who deserve it and devil's advocate is what I like to also play from time to time.

I got your point and it was well put, acurate and true.

Sometimes I'm aware we have the wrong 'look' for some of the work we are trying to get. So far, touch wood, it's worked in our favour but I'm dreading the day that will come when we're onto a nice earner when the manager says we don't look the part.

The proffessional look is often so so important. The system works that way with a lot of business and the thing of 'first impressions' holds true. Turning up in a hearse is hardly proffessional in that sense and one day soon we will need to look the part if we want to go further than where we are now.

But for now, it's fun.

cheers

Cheers

texas girl

  • Posts: 348
Re: What's your five year business plan?
« Reply #29 on: May 06, 2005, 03:04:12 am »
Hey all you handsome intelligent window cleaners;

I have a huge bright yellow F150 Ford supercrew 4 wheel drive truck that I love!  I have never had a truck before but I do love it.

If I decide to keep it after it is paid for I am going to buy a small sportscar convertible for fun.

I have to admit pulling up in a new truck is impressive and reassuring to the client.

But it has not always been my ride. I began at the bottom and to make matters worse; chose the wrong spouse not once but twice.

So that was beginning again. Again.

I think Ross's hearse is cool. I will not entertain any other thoughts about anything because I know Ross has great character and will accomplish what he wants in his life.

I do manage my business. 2 times I have eliminated the bottom 10-15% of my clients. Mainly the invoicing ones that do not yeild much profit.

It is great when you run your business I have to say. I have my office at my house; sometimes I am in my PJ's when I first go to work.

But I have been in business for 25 years. The past 10 years I have been contracting out my accounts.

I have worked hard to get where I am. You will get what you put into your business.

Sometimes I get burned out because people are humans and always something. Trust; character; stability. Challenges.

Meeting a large payroll when you haven't been paid yet. Planning.

Any of you can and will acheive what you desire if you are willing to put out the effort it takes. Devotion. Persistance. Honesty. Responsibilty.

Being able to tell a worker to hit the road. Having the marbles to deal with all types of wealthy people. We are all equal, after all.

I am thankful. If you want to hear about my recent trip to Waco go to the other forum under misc topics.

Hugs :-* :-* :-*

Texas Girl
Debbie

matt


rosskesava

Re: What's your five year business plan?
« Reply #31 on: May 06, 2005, 11:10:09 pm »
Wow.

Bit expensive though at nearly £30 000 but if money was no problem I'd buy it.

Imagine going touring around Scotland ... land of my dreams......... sigh

I get sentimental just thinking of Morar near Skye on the West coast where I was born...... and a VW like that................ sigh again

One reason for wanting to build up business window cleaning is so as I can do just that.

And Hi Texas

You are an inspiration. Keep going girl.

matt

Re: What's your five year business plan?
« Reply #32 on: May 06, 2005, 11:20:22 pm »
i like the 6 K in "IN CAR ENTERTAINMENT"

the bus has it all execpt a camping interior, no cooker or sink

oh and if it was Right hand drive, you could add another 5 K on the price ;)

Londoner

Re: What's your five year business plan?
« Reply #33 on: May 07, 2005, 09:04:14 am »
I don't have any grand plans, although I can easily understand why others may want to keep expanding.
The idea of trying to keep tabs on a couple of crews sounds like a nightmare to me.

In an ideal world you could send them out in the morning and back they come at night having earned you loads of dosh.

The reality i suspect is far different. My whole game plan revolves around keeping life as simple and uncomplicated as possible.

Small is beautiful, but good luck to you all.