Yeah except kev has not been doing it that long maybe five years experience
and he does not stand by his machine warranties (he knows what i am talking about too
good luck sherco...
Karl
You clearly don't know me very well! I have never shirked my responsibilities as a Company Director!!! We treat everyone fairly. You however, as well as alienating all my staff you have now managed to alienate me. I asked you nicely to remove these unfounded allegations you are making on an open Forum. Your response was to put even more on to clearly try to belittle me. My quote on the other post was not bragging or a blag as you put it. I was making my position clear to someone else!
Now you force me to retaliate because you are trying to impress on this forum that I do not stand by my warranties.
Firstly they are not my warranties they are the manufacturers warranties. So I have got the warehouse to pull your record of purchases out and it is as follows:
You purchased in total TWO Machines from us!!!!
1 You purchased a [/b][/b]secondhand
floor scrubber.
You rang and complained after 5 months that it had developed rust pitting on the motor housing cover.
We took it back and gave you a full refund.
2. You then purchased a new 3300 watt Wet Vac
after some 6 weeks you rang and complained the front caster had fallen off
we asked you to send photos
you sent photos (Which you edited to hide the real damage)
You then after three weeks sent us the vac body
The manufacturers examined it and said it was abuse
Even though you continued to lie to me and said it just fell off and it was a clear case of abuse I still replaced the body free of charge and threw yours away.
These are the only two machines you purchased off us so "Which one are you talking about"
Or are you talking about many of the other items you purchased that you wanted to return because you had changed your mind? Or maybe there was another underlying reason that became apparent!!!
Or is this about all the hundreds of hours I have spent on the phone giving you help and advice?
Or is it because we stopped you having credit because you continuously abused our 30 Day Credit Terms?
Or is it about the free technical day I let you have with us?
Or is it about the course you attended here?
So now you have started this bun fight on a public forum! Let's hear exactly what machine or problem you are talking about?
Because if you don't substantiate your allegations or write a full apology on here I will as promised refer the matter immediately to our solicitors.
If you think I am not serious "Try Me"
Kevin Martin
Marble Life Ltd
