My aim is to provide a good service to my customers, the ones that value my service I am more than happy to look after, if they need to go 2 monthly instead of monthly I really dont mind. I'd rather do it 2 monthly than not do it at all. I look at it perhaps in a different way it seems to many who use this forum, without customers I would be on the dole or perhaps working for someone else, not myself, I wouldn't enjoy the life I do now, and I wouldn't be able to pay my mortgage etc etc, so I value each customer pretty much the same because without them where would I be. They do not have to have their windows cleaned by me but they choose to and I appreciate that.