Tony_Browning

  • Posts: 129
INCREDIBLE!!!!
« on: November 23, 2005, 04:27:53 pm »
Newark-on-Trent, Nottinghamshire.
"A Local Company with a Passion for Exceeding Expectations"

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #1 on: November 23, 2005, 04:39:20 pm »
This guy is local to me not busy and not very good. Considering he has the the wealthiest part of the country to deal with the guy must be a bl--dy fool.

Very very sad

cleaning co

Re: INCREDIBLE!!!!
« Reply #2 on: November 23, 2005, 04:50:53 pm »
all i can think of is he has a fulltime job and doing this for beer money on a saturday or something

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #3 on: November 23, 2005, 05:27:13 pm »
This was his comment to the mail I sent him through Ebay.

I dont.t rip off customers and charge them large amounts of money...and I keep all my customers so no need to go to anybody else..... and all our chemicals and machinery are all throu prochem I belive the leading name in this industry.

Thats what he said to me

Doug Holloway

  • Posts: 3917
Re: INCREDIBLE!!!!
« Reply #4 on: November 23, 2005, 05:31:45 pm »
Hi Guys,

I can only think there must be a lot of laminate/wooden floors down there :o

Cheers

Doug

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #5 on: November 23, 2005, 05:34:26 pm »
I thought you may like my reply to Him.

To make money you must have to do 5-6 jobs a day when I only do 2 and give them a great deal of time. Who's the rip off merchant. Where are you coming from. Prochem are only the leading name in the business because they are the biggest. Macdonalds are the biggest food supplier in the world, does that make the food good. Obviously you are new to cleaning if you use Prochem lots of better companys out their. Go on the NCCA course and they will put you right about pricing. Good luck to you anyway.

I reply to these guys because it frustrates me and does no good to the name of respectable CC's

John Kelly

  • Posts: 4461
Re: INCREDIBLE!!!!
« Reply #6 on: November 23, 2005, 05:35:41 pm »
Don't get upset about these idiots there are plenty of them about. The main reason people go out of business is because they don't generate enough income to cover the capital renewal on equipment, vehicles etc. Concentrate on your own business, keep your customers happy and you will succeed.
A lot of firemen do carpet cleaning on their weeks off shift. There is one I know of has been charging £18 for lounge, hall, stairs and landing for the last 10 years.

Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #7 on: November 23, 2005, 05:37:48 pm »
i did a 4 bed house yesterday for £230 AND FELT IT WAS CHEAP. That bloke is a fool.

cleaning co

Re: INCREDIBLE!!!!
« Reply #8 on: November 23, 2005, 05:54:24 pm »
think we hav bin down this rd few times before, its horse for courses,  just becasue they charge low dont mean they are a rip off,a fool ,or bad for other carpet cleaners, the punter who pays £20 to hav her lounge cleaned wouldnt dream of having the bloke who charges £60,and y ? because they couldnt aford to. so u guys who charge the lot higher prices hav nothing to fear as they would never phone u full stop. lets face it the guys who are lot dearer justifie their high prices by  "over the top cleaning" imo , i am prob hal;f the price most of u guys charge ,but my punters keep coming back , i own my own 4 bed house brought my van outright and my eqp , and drive a 3 year old soft top bmw (also paid for) and some would regard me as a splash and dash  mmmm must be doing something right ;)

lee_gundry

  • Posts: 599
Re: INCREDIBLE!!!!
« Reply #9 on: November 23, 2005, 06:33:42 pm »
gosh

if i only owned 1 house & 1 bm i would be putting up my prices.

Lee G
cumbria

Phil Marlor

  • Posts: 678
Re: INCREDIBLE!!!!
« Reply #10 on: November 23, 2005, 06:49:01 pm »
Just had an ex. customer on to me nearly in tears, she has just had all her carpets cleaned today (3 bed house) for £45.00 by a man who she said looked like an un-made bed, left his car out of sight, walked in with a vax and the carpets are as good as runined.

They are soaking wet, and very sticky with streaks everywhere, when she called me she said she was so sorry that she didnt use me, she said she was a bit short of money and saw this leaflet that looked to good to be true.

Going in on Monday to sort her carpets out.

She also said 2 more people on her road were having the same company this week, one which I had booked in for Friday but phoned me today to say she has found someone cheaper.

Shall I tell her or let her learn the hard way??? :D

Phil
Stevenage, Herts

LUTON TOWN 3-0 SUNDERLAND

cleaning co

Re: INCREDIBLE!!!!
« Reply #11 on: November 23, 2005, 06:57:24 pm »
hi, lee this wasnt a boast  just trying to put across a piont of veiw of what u can by being lot cheaper and not being a so called ripp off and that u can hav nice standerd of living  so no "gosh" about it mate

cleaning co

Re: INCREDIBLE!!!!
« Reply #12 on: November 23, 2005, 07:01:50 pm »
 yes phil badworkman ,but not every one who is cheap will hav a vax and turn up ina car, i dont  i use one the best  machines money can buy and a brand new  sighn written van
gary

Phil Marlor

  • Posts: 678
Re: INCREDIBLE!!!!
« Reply #13 on: November 23, 2005, 07:13:54 pm »

I didnt say everyone who is cheap uses a vax/car or you dont use a good machine. ???

But by the sounds of it this bloke does, can I also add he took just 45 mins. to complete the work.

So in effect he is earning £60.00 per hour, so he's not cheap!!

Phil
Stevenage, Herts

LUTON TOWN 3-0 SUNDERLAND

cleaning co

Re: INCREDIBLE!!!!
« Reply #14 on: November 23, 2005, 07:26:01 pm »
fair comment phil,but alot of people on here will read into like that  just imo
gary

lee_gundry

  • Posts: 599
Re: INCREDIBLE!!!!
« Reply #15 on: November 23, 2005, 07:30:13 pm »
cleaning co

only joking mate,just adding a bit of spice in the posts.

Lee G
cumbria

cleaning co

Re: INCREDIBLE!!!!
« Reply #16 on: November 23, 2005, 07:32:58 pm »
hi lee, no offence taken mate ;D

Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #17 on: November 23, 2005, 08:56:19 pm »
There is no way you can misread this guys, a 3/4 bed house takes at least half a day whether you use a vax or an all singing all dancing truckmount with added bells and whistles. Its not hard to work out his hourly rate, it sucks.
Theres no way he's gonna be driving a soft top BM unless he has at least 20 employees doing 2 houses a day each, and even then i would be suprised.

I suspect its a case of...  Stainguard/deodorizer/anti allergy  etc  add ons.

ben

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #18 on: November 23, 2005, 09:01:46 pm »
Can someone explain the math to me about these cheap prices. Obviously they are going on Volume & speed but surely it just does not add up.

Cleaning Co whats the secret as I always get people looking for bottom price but have found that they are the ones that want everything for nothing.

I am doing it wrong by going after the higher price market?

Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #19 on: November 23, 2005, 09:35:35 pm »
stick with the higher prices i say, you lose a few quotes but end up doing just 5 or 6 jobs per week for the same money as the cheap guy whose done 15-20, he's knackered and had more chance of errors while you put your feet up with plenty of well off referrals.

ben

John_Flynn

  • Posts: 1108
Re: INCREDIBLE!!!!
« Reply #20 on: November 23, 2005, 10:51:46 pm »
I did one job today at my own speed (now very slow) took just over 4 hours carpet only and charged £250.00 customer was very happy, my 4th clean for them this year.

When I first started 6 years ago I subed to a Splash and Dash, one Saturday I cleaned for him 5 suites, 3 H/S/L and 2 lounges he paid me £70.00 I used my own machine and chemicals and tavalled over 80 miles in the day at my own expence, FOOL ME!!  I know which way is the easist and more profitable.
I get better looking each day!!

darrenlee

  • Posts: 186
Re: INCREDIBLE!!!!
« Reply #21 on: November 24, 2005, 12:23:46 am »
guys i have heard of people who charge big bucks been a bit
splash and dash, now that is something to worry about.

cleaning co

Re: INCREDIBLE!!!!
« Reply #22 on: November 24, 2005, 10:03:25 am »
ben, 20 employees 2 house each a day !!  lmfco, i would be drinking with richard branson !!! ,3 bed house 4 hours! again lmfco !!
neil, what maths?  u charge £30 room u go  do it an move on to the next one simple
ben, i anit breaking into a sweat mate carpet cleaning is a peice cake imo
ben, i dont sell "add ons" mate
ben, i aint done a re clean or bin asked to for years
 lets face it lads carpet cleaning aint rocket science!!
u put chems and steam on to the carpet suck it back up and hey presto u only gone and cleaned it !!! and madam gos wow looks great heres u £30 pounds 6 months later she phones u up again and says please come do my carpets again as u made such a good job last time and it only cost £30 pounds o and can u do my freinds as well as she had a bloke round doing this test and that test blah blah waffle waffle waffle "i can do it for £150 pounds"  she only wanted it cleaned !! not pampered !!    lmfco again !!
all best gary

John_Flynn

  • Posts: 1108
Re: INCREDIBLE!!!!
« Reply #23 on: November 24, 2005, 10:10:55 am »
lmfco ?????
I get better looking each day!!

cleaning co

Re: INCREDIBLE!!!!
« Reply #24 on: November 24, 2005, 10:19:27 am »
hi john, laughing my xxx  xxx off

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #25 on: November 24, 2005, 01:48:57 pm »
nice

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #26 on: November 24, 2005, 02:03:04 pm »
Hi Gary

All i was saying is that by charging these amounts you have to do 5-6 jobs a day to make it pay, I do 2 and am normally finnished by 3pm. What about set-up time, pre-spray and vacuum is this all included for the £30 or does this not happen.

I know that cleaning is not that hard but its the service you should be offering, I charge higher prices but what they get for this is, 5 Free re-visits to remove stains that they cant  be removed, Free re-fills of Stain Remover plus the knowledge that I am available for all there carpet concerns.

So stain removel is easy is it? Try getting Tizzer out of a wool carpet. You wont do that for £30.

We can all make money what ever way we do it but for me it is far more rewarding in offering a returant service not a Macdonalds take-away if you get my meaning. We do this to have a nice life, not that we will be worn out by the time we are 50.

Ian Gourlay

  • Posts: 5748
Re: INCREDIBLE!!!!
« Reply #27 on: November 24, 2005, 04:40:42 pm »
Niel,

Your  The Dorchester, hes the Guest House with fleas

Doug Holloway

  • Posts: 3917
Re: INCREDIBLE!!!!
« Reply #28 on: November 24, 2005, 04:47:15 pm »
Hi Guys,

Whatever any of us do there will always be a range of prices from ridiculously low to extortinate.

For me it boils down to,  do I want to earn £30 an hour or £60?

Also as John said earlier on you are not really running a business at the low end prices ,more like doing a low paid job.

Cheers,

Doug

p.s I relly want to earn £120/ hour 8)




Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #29 on: November 24, 2005, 07:13:58 pm »
Cleaning co,
I think you missed the point,

example

1 guy takes 4 hours (yes i know it varies, take it as an average if you like) to clean a 3 bed house, therefore he could do 2 a day (personally i would struggle because i prevac, prespray, agitate, move furniture, extract and rinse, place pads under furniture, rake carpet, have a cup of tea and a chat with customer whilst being given their friends number!!).
2X£31 = £62

take off fuel, chemicals, furniture pads,

arrive at gross profit,

take off all the other fixed and variable costs and start crying when you reach zero.

You could have as many employees as you like cleaning as many houses as you like, but for those prices your more likely gonna be suppin with albert steptoe!!


ben

Phil Marlor

  • Posts: 678
Re: INCREDIBLE!!!!
« Reply #30 on: November 24, 2005, 08:03:42 pm »

Most of these cheap companies go under eventualy, This country is expensive to live in, their prices seem to stay the same year after year.

I can never understand why they charge say £50 for a 3 bed house when you can get £200 +.

The thought of going out and travelling to 5/6 houses everyday to earn what I can earn in 1 house does not make sense.

Phil
Stevenage, Herts

LUTON TOWN 3-0 SUNDERLAND

Shaun_Ashmore

  • Posts: 11381
Re: INCREDIBLE!!!!
« Reply #31 on: November 24, 2005, 10:33:21 pm »
I did 6 jobs on Tuesday, I don't consider myself Splash and dash, infact I have been to 4 of them regularly in the past 10 years and the other 2 was a recommend and a customer I have had for 3 years.

But none of them paid £30 a carpet, unless you count the toilet.

Shaun

Bob Robertson

  • Posts: 695
Re: INCREDIBLE!!!!
« Reply #32 on: November 24, 2005, 11:30:22 pm »
I have only just started and i pre-vac prespray agitate move the furniture use the blocks turbo dry ect ect and i am already getting comments on how good a job i am doing . I will carry on doing this as i feel that i am giving the customer a quality job but all this takes time which i hope i will become quicker the more i do but to think i could do 6 jobs a day is like Eastenders on a wednesday (its just not on !)

regards

tihson

cleaning co

Re: INCREDIBLE!!!!
« Reply #33 on: November 25, 2005, 07:38:40 am »
hi , who said i hav to do 5-6 day?  what u think every job i do is just one room ?  dont think so, and i am allways home before 3pm and dont go out till 9am , doug i really dont think iam doing a low paid job do u ? phil mmm still here after 10 years!!, y dont some charge £200 instead of £50? simple they wouldnt get enough trade, my punters couldnt aford it,ben(elite) what u on about ? u still asleep aint u? or u not good at maths lmfco i ave £300 day mmm now take of my chems advertising van running cost mmm think i still hav bit left ::) neil what setup time ?  i plug two leads in and pull hose out and way i go now that didnt take long did it ::)   p.s ben dont get what u on about in your example 1 man two 4 bed houseS = £62 ?  i would ave £420 for this  ::) gary ;)

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #34 on: November 25, 2005, 07:57:59 am »
Do you Vac or Pre Spray or are the leeding lights on carpet cleaning wrong to say we have to do this?

I know the difference in a vacuumed, pre-sprayed carpet. No question what I would go for.

How long does it take you to clean a 4 Bedroom house with 2 receptions and hallway out of interest.

You pay for what you get and get what you deserve.


Doug Holloway

  • Posts: 3917
Re: INCREDIBLE!!!!
« Reply #35 on: November 25, 2005, 08:04:33 am »
Gary,

I was referring to the ebay guy as doing a low paid job.

At £210 for a 4 bed house you are obviously not low paid ;D

I do believe one has to think on their feet with prices.

Do you want the job, how much is custy willing to pay etc.

Did a £60 job yesterday afternoon, 2 rooms and hall , custy who I know,  moving out Friday, wanted a glorified stain removal , no furniture moved etc , took an hour.

4 bed house next week £300 , obviously they have bought a top job and will get one.

Cheers

Doug

cleaning co

Re: INCREDIBLE!!!!
« Reply #36 on: November 25, 2005, 08:34:47 am »
phil, i personally dont think pre vac makes a blind bit of diffrence when u hav good machines but thats just my opion when i first started i done all this but when i moved on to better machines i stoped, as for prespray again when u hav a machine that that puts out steam at high pressure i dont think theres any need i m o  and i would say i m o theres a lot who dont,4 bed house 2-2.5 hours max
gary

Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #37 on: November 25, 2005, 01:27:21 pm »
Cleaning co,

Actually i have a qualification in accounting, which is why i have the sense to charge a decent price.   Dunno why u are so defensive, we are all talking about a post on ebay, did you not bother do read it??  the maths id easy once you look at the post on ebay, 

ben

P.S  4 bed house 2-2.5 hours..... hhmmmmmmmmmmmm

cleaning co

Re: INCREDIBLE!!!!
« Reply #38 on: November 25, 2005, 03:15:17 pm »
doug u got thing about websites? u av few ;D

Doug Holloway

  • Posts: 3917
Re: INCREDIBLE!!!!
« Reply #39 on: November 25, 2005, 03:47:56 pm »
Hi Gary,

I've got 6 but only three have websites the others redirect.

It's the future :o :o :o

Cheers

Doug

cleaning co

Re: INCREDIBLE!!!!
« Reply #40 on: November 25, 2005, 04:41:16 pm »
ben,how many times u gooner change u last post ::)
gary ;)

Elite (Ben)

  • Posts: 146
Re: INCREDIBLE!!!!
« Reply #41 on: November 25, 2005, 06:36:46 pm »
probably once more, there is another spelling mistake :-[

Chris Bailey

  • Posts: 281
Re: INCREDIBLE!!!!
« Reply #42 on: November 25, 2005, 06:55:51 pm »
sussed it...  no pre vac, no prespray, detergents in the tank, spray n suck.......

plug two leads in and pull hose out and way you go...

Is that why you are going back every six months to do them again... cus they are re-soiling!
Carpet Care

Leicester

garyj

Re: INCREDIBLE!!!!
« Reply #43 on: November 25, 2005, 07:00:49 pm »
Re-soiling in 6 months is natural wear and tear, seems to make good business sense to me. Happy customer & happy carpet cleaner.

gort

  • Posts: 86
Re: INCREDIBLE!!!!
« Reply #44 on: November 25, 2005, 11:24:08 pm »
I think its a really good price to pay. After all you only get what you pay for, if you want some guy you dont know if you can trust and a job that takes around twenty mins. then its great its cheap you dont have to stay in and wait a long time for him to finish and when you leave he may be back. Oh and remember when he damages your carpets you can claim for new ones. GO for it and he might even give you a free MUG.

cleaning co

Re: INCREDIBLE!!!!
« Reply #45 on: November 26, 2005, 07:12:30 am »
prob chris good aint it  ;) , yes garyj  it keeps my bank balance nice and steady  and i am very happy  ;D
splasH "n" dash rule the ripples  of that big carpet ocean !!
LMFCO ;)
GARY

Neil Grainger

  • Posts: 1273
Re: INCREDIBLE!!!!
« Reply #46 on: November 26, 2005, 08:36:50 am »
Gary, I fall down to your expertease on carpet cleaning, I will stop Pre-vac and Pre-spray straight away and just get the wond out. Looks really good for all of a week.

By the way this is not a mobile phone so no need to text on here.

Ian Gourlay

  • Posts: 5748
Re: INCREDIBLE!!!!
« Reply #47 on: November 26, 2005, 08:40:56 am »
Gary,

Im totally confused, Do you regard yourself as Splash and Dash.

I know of other respected Cleaners on these boards   (not me)   who do not Pre Vac  and Pre Spray Aggitate etc  but have very powerful machines,



And use good quality cleaning products.


But how much do you charge for this 4 Bed House?

I could not work out if it was £210   or    £65

Do you Survey or just book jobs from your compelling promotions



cleaning co

Re: INCREDIBLE!!!!
« Reply #48 on: November 26, 2005, 09:17:35 am »
hi ian,no iam just winding them up mate ;) i dont do all the prevac and stuff as i think my machines and good chems is enough but i dont think of my self as splas n dash i just do work for the cheaper side of carpet cleaning ie people who cant aford £120 for 3pc  and they are happy and pleased to pay me £60, on capets i charge min £30 room and i book over tjhe phone never survey
i use crystal green and doulbe clean and dont sell stain guard
neil like i said before i dont think prevac  pespray if u hav right eqp, and my cleans will stay as good looking as long as yours but thats just opion  u just justifing your higher prices and thats fair play
gary

Chris Bailey

  • Posts: 281
Re: INCREDIBLE!!!!
« Reply #49 on: November 26, 2005, 10:20:19 am »
Just goes to show that there is room for everyone in our industry to satisfy all levels of customer requirements.
Carpet Care

Leicester

cleaning co

Re: INCREDIBLE!!!!
« Reply #50 on: November 26, 2005, 10:33:29 am »
 spot on chris

Ian Gourlay

  • Posts: 5748
Re: INCREDIBLE!!!!
« Reply #51 on: November 27, 2005, 10:39:30 am »
Although Gary is working harder than some, hes still pulling in a good income and is close to Robert Saunders Do You Want to be a Millionare life style.

Also on deteriation in six months , is it not reccomended that Traffic Lanes recieve an interim six monthly clean which is included in origional price

In reality reducing price obtained.