One of my custy's has a sloping path with a metal drain cover set in it - been like it for thirty years. An uninvited canvasser slipped on it in the rain and successfully sued him. (House insurance paid up)
My best (worst) ornament-smashing story as told before but it's worth repeating. Outside a custy's bungalow (£20 job) were two "burmese" pottery lion planters I caught one with the hose and it gracefully toppled over and smashed. I own up and offer a free clean and he laughed and accdepted saying don't worry we've got a spare in the shed.
He shuts the door, I turn round and snag the other one smashing that one too! I could have cried! Fortunately he laughed again - I didn't - he got two free cleans out of it!
As for the wishing-well what's it's value? Did you do it? If not tell her so and don't pay - if you did then pay up. (Or repair it)
But if you injure yourself falling over this tat then the shoe is on the other foot isn't it?
I've done a fair bit of damage since going WFP.
Scratched a car with my hose. Cost me free cleans for a year or so. Still a customer. About £150
Broke a garden table after tripping over tat. That was a ladder job though. Cost £200. Cancelled but no loss as it was an over the garage roof job.
Plant pot £12 (free clean). Still a customer - and a good one at that)
Knocked the fancy bit off the top of a conservatory roof and broke it (cost yet to be determined. They currently owe me £55. I imagine this will form part of the settlement when I'm eventually able to find someone home). Still a customer.
Another plant pot elsewhere - £5 (reduced price clean). Still a good customer.
Garden ornament (walked into it and knocked it down). Estimated cost one free clean (£15). Still a good customer.
Several other minor misdemeanours where customer wasn't concerned about it.
Total cost about £387 in 3 and a half years of WFP with some more to follow as the cost is currently unknown to me.
