[Mike Halliday]

can this be removed
its a wax pull up ( I think) it scratches with finger nail but rub it with a cloth and the scratch disappears, it immediatly absorbs moisture ( turns black)

[Shaun_Ashmore]

That's wax pull up I cleaned 1 last week and have got 1 myself.

LTT sell a powder that you apply and leave on iy and it dras out the grease and the dye, but the dye can be put pack in or you can apply Grison balm layering iy on and buffing it in, colour required is London Tan for thr Grison.

Shaun

PS not sure if Ben sells anything but I believe that Judy's is vert good but takes a long time to work.

[*paul_moss]

Ltt do an airosol solvent for grease removal and Furniture Clinic do a solvent for grease removal.

Its always hard from pictures but the leather looks like an aniline or semi aniline.
Although you will be able to remove most of the grease the dark area will remain darker and a Grison balm or any other form of analine dye will not be able to return it to its original colour,the only way of getting the colour to match would be to pigment it.

It too much hassel and it will take time,unless the reward was very great I would walk.

[John Gregory]

 Looking forward to read the replies on this post , Nice photos Mike

 John

[David_Annable]

Hi

If its basically a write-off it would be interesting to take it away and have a play in the garage, to see if it can be inproved or not.

If succesfully obviously they would pay, if not they wouln't. But would be good experience.

If they dont think it a write-off run away.

Dave

[stevegunn]

That would be a difficult repair to get it back to its original colour you will always have a dark patch,if the cushion is removable and cost not a problem send it to ltt or furniture clinic for them to try as it will take a few attempts at removing grease.

[Mike Halliday]

this suite is 14mths old and was bought from DFS on 4yrs interest free credit so they still have to pay for nearly 3yrs

[stevegunn]

this suite is 14mths old and was bought from DFS on 4yrs interest free credit so they still have to pay for nearly 3yrs

http://www.plumbscovers.co.uk/offers/index.htm

[John Gregory]

 what did they pay for it

 John

[Mike Halliday]

sorry John did'nt ask.

[*paul_moss]

DFS normally give 5 year warrenty, if it is just head grease and has not been attacked by the customer I would tell her to try with DFS.

[David_Annable]

Hi

In those circumstances is "it fit for purpose".

Was it explained to them that this finish has no real protection from spills etc.

Dave

[Mike Halliday]

could this have been prevented?

is this suite suitable for the purpose it was sold, and is it of merchantable quality?.

to sell a suite like this must be very questionable.

xxxxx-dave answered as I was typing-xxxxxx

[stevegunn]

Customer of mine had suite like that only 9 months old same problem only not as bad dfs sent technician out who said nothing could be done with it.Been to trading standards etc now looking at going to court as he feels its not fit for purpose or at the very least feels it should have been explained this type of leather is prone to this.

If a protection cream had been applied this would not have happened as quickly as it did?

[*paul_moss]

I have seen this a few times but it is normally when the furniture is over 5 years old. Any naked or none protected leather will absorb moisture or oils readily. Oils are quite hard to remove and discolouration is the norm. Looking at the pictures it looks to me as if a clean has been attempted which has made the area even darker and will feel quite slimey/oily as well.

Mike walk from it.

[Mike Halliday]

I've already told them its beyond help, but the wife was quite upset about it so I said I'd do a little bit of research to see if anything could be done.

[stevegunn]

Re-upholster it only option

[*paul_moss]

Re-upholster it only option

Agree Steve, and cost would be around £600 too.

[Mike Halliday]

how about dye it dark brown and apply a top coat, just turn it into a pigmented leather suite

[*paul_moss]

Mike
I said that in my first post.

Its not that easy though.