[cleanable]

Plus anything else that you might mention.....

Well, if YOU do all that then good on you, if you don't you're short changing the customer, and that's why it is important to price the job up accordingly. £25 to clean a lounge carpet thoroughly? - no way!

That's the BIG difference between great decent carpet cleaner's and Joe average!!

Which catagory do YOU fall into?

[Steve Rothwell]

"if you don't you're short changing the customer,"

That is a very bold statement...................

[Steve Rothwell]

Training = waste of money & time IMO

especially after that comment.

[Colin Day]

You failed to mention being insured, including treatment risk, or being trained!!!! I often get asked if I have had any training by prospective customers....

[gwrightson]

i didnt tick any, just wish you had put up ( always ask for a cuppa and a biscuit before i start ) 

Geoff

[Colin Day]

Do you always:

Carry all COSHH data sheets?
Where protective shoe covers?
Call your customers sir/madam? (Until they say, "Just call me Al")
Use Foil protectors?
Carry a certificate of insurance?
Go before you arrive (Nothing worse than getting caught short)

[Shaun_Ashmore]

Always collect money!

Shaun

[richy27]

being as good looking as me

[derek west]

not using a rug doctor

[Steve Rothwell]

being as good looking as me

obviously delusional is a quality needed too......

[from edge2edge]

No Brainer for me its being a scotsman with two big hoses         

[mark joyce]

come and ask in a few years when you have a full profile and  have been doing this for a while 

[cleanable]

come and ask in a few years when you have a full profile and  have been doing this for a while 

Been doing the job for 24 years. How many years have you being doing the job Mark? 

[Colin Day]

come and ask in a few years when you have a full profile and  have been doing this for a while 

Been doing the job for 24 years. How many years have you being doing the job Mark? 

My old boss has been doing carpet cleaning since 1984 and would probably agree with a lot of what you are saying Mr RD. But hiding behind a ridiculous name is a bit weird, surely your 24 years experience is something you should be proud of and your experience would be welcomed by us newbies. Don't be shy, come out, wherever you are....

[jasonl]

None of the above make a GREAT carpet cleaner , the above are standard .

What makes a great carpet cleaner is having some carpets to clean .


What makes a great carpet cleaner is the abilty to consistently be achieving high hourly rates via a strong sales and markeing programme and processes.

Very few achieve this .

[mark joyce]

Been doing the job for 24 years. How many years have you being doing the job Mark? 
[/quote]

so why the silly name??  see you have changed your name??    had you down as a silly wind up merchant if you have all that experience why not be up front and honest

[cleanable]

None of the above make a GREAT carpet cleaner , the above are standard .

What makes a great carpet cleaner is having some carpets to clean .


What makes a great carpet cleaner is the abilty to consistently be achieving high hourly rates via a strong sales and markeing programme and processes.

Very few achieve this .

I disagree, the majority is not standard practise at all. Most CC's go in, throw everything in the tank, splash it down, suck it up and away they go (well those who don't use twirly whirly muck spreaders - ouch!) Incidently, on that subject I know of 2 well known carpet manufaturers who are now saying that any warranty on  new carpet will be void if the person has their carpet 'cleaned' by rotary/bonnet method as they do not recommend it.

The CC's who do do the above take twice as long as others do and charge accordingly. My question is, are those who are not doing the job properly doing the real CC's damage?

[cleanable]

Been doing the job for 24 years. How many years have you being doing the job Mark? 

so why the silly name??  see you have changed your name??    had you down as a silly wind up merchant if you have all that experience why not be up front and honest


[/quote]

My trading name is carpetmasters Mark. The question was how many years have you been CC?

[Jamie Lindsay]

well said jason... 90% marketing and advertising

[jasonl]

Carpetmasters , you might appear slightly credible if you filled out a profile properly .

[mark joyce]

about 5 years now not that it makes any difference


why the rug dr name then?

[cleanable]

Carpetmasters , you might appear slightly credible if you filled out a profile properly .

I'll give it go.

[cleanable]

about 5 years now not that it makes any difference


why the rug dr name then?

Just a fun name but I take it we're not allowed silly names? Have I commited a crime?

[mark joyce]

well if you want to be silly go find a play ground

this is a place for honest up front people want to chew the cud after a days graft you taking the pi55 with a name like rug dr does not help your credibility

so just what where you trying to find out with your original question?

[Neil Williams]

(well those who don't use twirly whirly muck spreaders - ouch!) Incidently, on that subject I know of 2 well known carpet manufaturers who are now saying that any warranty on  new carpet will be void if the person has their carpet 'cleaned' by rotary/bonnet method as they do not recommend it.

Well there's a bit of a contradiction because at least one manufacturer of the twirly whirly muck spreaders has wool safe accreditation.
And whilst on the subject of 'who to believe' I did a protector application job today on a carpet laid only hours earlier, because someone at Carpet Right told the customer they don't apply protector anymore.

[cleanable]

well if you want to be silly go find a play ground

this is a place for honest up front people want to chew the cud after a days graft you taking the pi55 with a name like rug dr does not help your credibility

so just what where you trying to find out with your original question?

Well, looking through others profile names there are far worse than RD? There are some who use carpertdawg? mark12? Lowprofile2? etc etc.

You tell them to stop being silly Mr Joyce 

[mark joyce]

ER hello !!! 20 mins ago your name was rug dr lol   why did you change it ?

[davep]

The ones being stupid are always the ones with no profile or contact details.

[cleanable]

ER hello !!! 20 mins ago your name was rud dr lol   why did you change it ?

Er because you asked me to duh!!

[mark joyce]

would you put your head in an oven

so what did you want to find out with original post ?

[cleanable]

would you put your head in an oven

so what did you want to find out with original post ?

Blimey, r u being stupid or are u just plain thick?

You tell me i have a silly name, I change it, now you're having a dig as I changed it!!!

And since you've only been cleaning carpets for 5 years then IMO your not qualified to answer the question - go back to sleep!!     

[Neil Williams]

Rule 11b of this forum: Fight nights are Fridays only after a few drinks.

So calm down children there's only a couple of days to wait  

[mark joyce]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

[cleanable]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

blah blah blah!!!!!!  

Come back and play when you've got 24 years under your belt   

[Carpet Dawg]

You've got to pronounce Carpet Dawwwwwg with a slight "twang" to your accent.

[fitz2kleen]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

blah blah blah!!!!!!  

Come back and play when you've got 24 years under your belt   

24 years of what? being a big headed arrogant wind up merchant?
Who is to say you havent spent 24 years giving poor service and short changing your customers just because your head is so big that you THINK your better than everyone else?

[mark joyce]

listen old man when you want a chat face to face lets have a meet stop going on like a child hiding behind your keyboard
I would expect some one with your vast experience to be a bit more mature now grow up ffs you by changing your name already admit to being a bit silly so lets just leave it at that

[cleanable]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

blah blah blah!!!!!!  

Come back and play when you've got 24 years under your belt   

24 years of what? being a big headed arrogant wind up merchant?
Who is to say you havent spent 24 years giving poor service and short changing your customers just because your head is so big that you THINK your better than everyone else?

Who rattled your cage?  I've checked out your website, it would appear your a 'Jack of  All Trades' and probably only dabble in CC once on a blue moon? Am I right? Cleaning kitchen sinks is alot different from cleaning a carpet!

I would stick to your sinks, your'll get a better finish!!    

[cleanable]

listen old man when you want a chat face to face lets have a meet stop going on like a child hiding behind your keyboard
I would expect some one with your vast experience to be a bit more mature now grow up ffs you by changing your name already admit to being a bit silly so lets just leave it at that

Hey, less of the old man! Give us a 

[mark joyce]

    now please stop rocking the boat

[cleanable]

You've got to pronounce Carpet Dawwwwwg with a slight "twang" to your accent.

Now stop being silly and change that silly name of yours. The headmaster, Mr Joyce, will have you in his office if you dont. 

[Carpet Dawg]

listen old man when you want a chat face to face lets have a meet stop going on like a child hiding behind your keyboard
I would expect some one with your vast experience to be a bit more mature now grow up ffs you by changing your name already admit to being a bit silly so lets just leave it at that

Hey, less of the old man! Give us a 

how to win friends and influence people by Emilio Estevez

[cleanable]

  now please stop rocking the boat

Does that mean we're now web friends  

[mark joyce]

yes why ever not 

[fitz2kleen]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

blah blah blah!!!!!!  

Come back and play when you've got 24 years under your belt   

24 years of what? being a big headed arrogant wind up merchant?
Who is to say you havent spent 24 years giving poor service and short changing your customers just because your head is so big that you THINK your better than everyone else?

Who rattled your cage?  I've checked out your website, it would appear your a 'Jack of  All Trades' and probably only dabble in CC once on a blue moon? Am I right? Cleaning kitchen sinks is alot different from cleaning a carpet!

I would stick to your sinks, your'll get a better finish!!    

Obviously a lot busier than you are mate, dont have so much time on our hands to insult our fellow tradesmen .

[cleanable]

just what I need a keyboard hard warrior !!

just leave it pal got better things to do than listen to a pretend oracle

blah blah blah!!!!!!  

Come back and play when you've got 24 years under your belt   

24 years of what? being a big headed arrogant wind up merchant?
Who is to say you havent spent 24 years giving poor service and short changing your customers just because your head is so big that you THINK your better than everyone else?

Who rattled your cage?  I've checked out your website, it would appear your a 'Jack of  All Trades' and probably only dabble in CC once on a blue moon? Am I right? Cleaning kitchen sinks is alot different from cleaning a carpet!

I would stick to your sinks, your'll get a better finish!!    

Obviously a lot busier than you are mate, dont have so much time on our hands to insult our fellow tradesmen .

Bog Off! (excuse the pun) 

[Jim_77]

Welcome back Paul

[cleanable]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

[cleanable]

Welcome back Paul

Who's Paul?

[cleanable]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

Sucks, he didn't or couldn't answer, are well, keep washing the pots Fitzy!! 

[fitz2kleen]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

Sucks, he didn't or couldn't answer, are well, keep washing the pots Fitzy!! 

You cant even spell it mate never mind be good enough to test us :
Why on earth would i want your respect?

[Simon Gerrard]

A great carpet cleaner can turn up in a ricketty old van, with a battered machine, bad breath and a bad attitude and know exactly which of the remaining steps to carry out ( and more importantly which ones to leave out) to get the carpet clean. Great carpet cleaners can clean a carpet with the minimum of chemicals, the minimum agitation, the minimum abrasion and yet still produce the maximum possible clean.

Simon

[Colin Day]

A great carpet cleaner can turn up in a ricketty old van, with a battered machine, bad breath and a bad attitude and know exactly which of the remaining steps to carry out ( and more importantly which ones to leave out) to get the carpet clean. Great carpet cleaners can clean a carpet with the minimum of chemicals, the minimum agitation, the minimum abrasion and yet still produce the maximum possible clean.

Simon

Simon, are you spying on me? How do you know I have bad breath? 

[derek west]

A great carpet cleaner can turn up in a ricketty old van, with a battered machine, bad breath and a bad attitude and know exactly which of the remaining steps to carry out ( and more importantly which ones to leave out) to get the carpet clean. Great carpet cleaners can clean a carpet with the minimum of chemicals, the minimum agitation, the minimum abrasion and yet still produce the maximum possible clean.

Simon

Simon, are you spying on me? How do you know I have bad breath? 

wind direction colin

[Colin Day]

A great carpet cleaner can turn up in a ricketty old van, with a battered machine, bad breath and a bad attitude and know exactly which of the remaining steps to carry out ( and more importantly which ones to leave out) to get the carpet clean. Great carpet cleaners can clean a carpet with the minimum of chemicals, the minimum agitation, the minimum abrasion and yet still produce the maximum possible clean.

Simon

Simon, are you spying on me? How do you know I have bad breath? 

wind direction colin

[cleanable]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

Sucks, he didn't or couldn't answer, are well, keep washing the pots Fitzy!! 

You cant even spell it mate never mind be good enough to test us :
Why on earth would i want your respect?

Answer the questions?  :

[Jamie Lindsay]

24 years exp counts for nothing it takes max 5 years to learn any job... so after that you are just doing the same thing over and over

[fitz2kleen]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

Sucks, he didn't or couldn't answer, are well, keep washing the pots Fitzy!! 

You cant even spell it mate never mind be good enough to test us :
Why on earth would i want your respect?

Answer the questions?  :

AND YOU ARE WHO?
I DONT HAVE TO ANSWER ANYTHING TO A FACELESS PRAT WITH A BIG EGO..... I HAVE THE  CUSTOMERS TO VOUCH FOR OUR KNOWLEDGE AND SERVICE, AS WELL AS THE RELEVANT TRAINING AND EXPERIENCE.

[jasonl]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

[fitz2kleen]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

 

[Colin Day]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

 

[cleanable]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

19 years with a rotary   

[cleanable]

Fitz2kleen, if your a 'tradesman' and u know all about the carpet cleaning industry then here's a test for you;

1) Name 2 types of carpets that are prone to schrinkage?
2) What is the most hard wearing carpet pile mixture/content available?
3) What causes a join to split?


Answer those questions and you get my respect, don't answer then keep cleaning those pots and pans!!  

Sucks, he didn't or couldn't answer, are well, keep washing the pots Fitzy!! 

You cant even spell it mate never mind be good enough to test us :
Why on earth would i want your respect?

Answer the questions?  :

AND YOU ARE WHO?
I DONT HAVE TO ANSWER ANYTHING TO A FACELESS PRAT WITH A BIG EGO..... I HAVE THE  CUSTOMERS TO VOUCH FOR OUR KNOWLEDGE AND SERVICE, AS WELL AS THE RELEVANT TRAINING AND EXPERIENCE.

But you still cant answer the questions 

[fitz2kleen]

[[/quote]

AND YOU ARE WHO?
I DONT HAVE TO ANSWER ANYTHING TO A FACELESS PRAT WITH A BIG EGO..... I HAVE THE  CUSTOMERS TO VOUCH FOR OUR KNOWLEDGE AND SERVICE, AS WELL AS THE RELEVANT TRAINING AND EXPERIENCE.
[/quote]

But you still cant answer the questions 
[/quote]
Not CAN'T...... WONT!!!!!
There are better ways of asking people for info if you needs answers you know  :

[cleanable]

[

AND YOU ARE WHO?
I DONT HAVE TO ANSWER ANYTHING TO A FACELESS PRAT WITH A BIG EGO..... I HAVE THE  CUSTOMERS TO VOUCH FOR OUR KNOWLEDGE AND SERVICE, AS WELL AS THE RELEVANT TRAINING AND EXPERIENCE.
[/quote]

But you still cant answer the questions 
[/quote]
Not CAN'T...... WONT!!!!!
There are better ways of asking people for info if you needs answers you know  :
[/quote]

Pot cleaner   

[jasonl]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

19 years with a rotary   

I also own a blazer , have had several portys too .

[cleanable]

I have 19 years under my belt ,and I cannot answer those questions , I can spell shrinkage though

19 years with a rotary   

I also own a blazer , have had several portys too .

I own a blue blazer too, it has the crest of the Royal Marines on it, bit tight now, you have a poty? I use the toilet

[Steve Rothwell]

I own a blue blazer too, it has the crest of the Royal Marines on it, bit tight now, you have a poty? I use the toilet Grin Grin

Nick it off a Drunken bootie then???

[cleanable]

I own a blue blazer too, it has the crest of the Royal Marines on it, bit tight now, you have a poty? I use the toilet Grin Grin

Nick it off a Drunken bootie then???

Is that t your real name or is it a silly name?

Hector Mildew ffs

[derek west]

answer
1) shrinky ones
2) tough ones
3) scissors

[Steve Rothwell]

I own a blue blazer too, it has the crest of the Royal Marines on it, bit tight now, you have a poty? I use the toilet Grin Grin

Nick it off a Drunken bootie then???

Is that t your real name or is it a silly name?

Hector Mildew ffs

I Nicked it off a Drunken Bootie   

[cleanable]

 

[Simon Gerrard]

Being the greatest is a journey, not a destination and the only people who think they've arrived at the destination are either fools, or the delusional.
I think the questioner may have done a great job for someone and then let his ego get the better of him to thinking he's probably the greatest and so to test that theory out posed his questions to see if anyone else measured up.
Anyone who knows anything about this business knows you're only as good as you're last job - fullstop!

Simon

[garry22]

Anyone who knows anything about this business knows you're only as good as you're last job - fullstop!

Going by the above criteria ... 

Well I'm crap then!

[derek west]

Being the greatest is a journey, not a destination and the only people who think they've arrived at the destination are either fools, or the delusional.
I think the questioner may have done a great job for someone and then let his ego get the better of him to thinking he's probably the greatest and so to test that theory out posed his questions to see if anyone else measured up.
Anyone who knows anything about this business knows you're only as good as you're last job - fullstop!

Simon

going on that criteria i'm either the greatest carpet cleaner that ever lived or delusionally foolish.



right i'm off. see yas

[cleanable]

Simon is from a different planet :

[Simon Gerrard]

Yeah, it's called planet earth, 'your greatness'

[BEN DAVISON CLEANING]

never did understand why ppl use stupid names in these forums.Attention seekers if u ask me

[Adam P]

this forum still amazes me as it's some reason one of the best cleaning forums in uk. the way people have treated carpetmasters is really terrible and it happens far too often. never seen it on any other forum (and i use so so so many) yet the owners just let it continue here. can't imagine what new readers must think of this place.

[fitz2kleen]

this forum still amazes me as it's some reason one of the best cleaning forums in uk. the way people have treated carpetmasters is really terrible and it happens far too often. never seen it on any other forum (and i use so so so many) yet the owners just let it continue here. can't imagine what new readers must think of this place.

Are you reading the same thread as the rest of us?

[Shaun_Ashmore]

Quite surprised how many don't turbo dry, I get many a compliment when customers say how dry the carpet is and it eradicates any wicking problems and for what work is put into it working is a lift in the house and and a lift out and the drier does all the work.

Even if I were doing LM cleaning I would still use one what a brilliant marketing tool to guarantee dry carpets before you leave.

Shaun

[fitz2kleen]

Well Mr rugdoctor aka instigator of a load of Boll*cks.
While you have been sitting on your fat arse I have had difficulty finding enough hours in the day to fulfill the influx of calls to book my services, While this is enjoyable for me as a workaholic i'm wondering what you are doing other than picking your nose thinking up your next idiotic questionaire.
As for labeling me a jack of all trades,which may I add is in itself a compliment as it shows my ability to diversify to my customers requirements.
 I am,along with my partner, trained to a Certified standard which the insurance industry expect all technicians to achieve before they are contracted to deal with their claims.
I find some of your derogatory comments made to my partner rather a tad slappable and for someone who asks if CC's address there clients as SIR/MADAM Id step back before you dive head first into a verbal bashing with a total stranger.

Basically pull your neck in son as you seem to be out of touch.
[If I dont get back to reply for a few days its not me being rude, its due to a strange thing called bookings]] Do give the work side a go you might enjoy it

Regards Marc

[garyj]

I treat every carpet I clean as if it was my own.

That's because after the insurance company have had to replace it due to shrinkage, damage and pile burst I end up owning it anyway.

[Colin Day]

this forum still amazes me as it's some reason one of the best cleaning forums in uk. the way people have treated carpetmasters is really terrible and it happens far too often. never seen it on any other forum (and i use so so so many) yet the owners just let it continue here. can't imagine what new readers must think of this place.

I see it for what it is, just one of those wind up merchants hiding behind his/her keyboard. Usually some 15 year old getting on a forum and winding people up. We used to do it by phoning people up from phone boxes back in the 80's...

It's hard not to get wound up I admit, but I have bitten too many times...... I do wonder if this is they same guy that went on about cleaning restaurants with his RD in Glasgow some time ago.... Classic wind up that was

[garyj]

Oh Christ, don't bring age in to it Colin, we'll never hear the end of it  

Just see it as a bit of light banter, its far more interesting to read than "I cleaned this today", don't be so anal GCS I'm starting to think in 'real life' you might sound like Mr Bean.

[Adam P]

funny how out of every post in this thread, you pick me for being anal but not the spelling of shrinakge case in point. but what do i know i'm only kid from tunbridge on wells

[Colin Day]

I know what you mean Gary. I've found it very entertaining, although I feel wrong and dirty for not using my turbo dryer for anything other than sofa's.....

But I do use my WRD on occasion, but there was no mention of it on the questionnaire....

[garyj]

funny how out of every post in this thread, you pick me for being anal but not the spelling of shrinakge case in point. but what do i know i'm only kid from tunbridge on wells

Err yeah that's because you were the one being anal.

I think the spelling of shrinkage is minor looking at the level of some of the grammar  . (but to point that out would make ME anal)

Dontcha love it when he bites 

[Adam P]

i think you've misunderstood my point sarah. you've ignored the examples of users being anal in this thread but picked my post as being anal

[garyj]

What's Sarah got to do with it 

[Art]

What's Sarah got to do with it 

Your confusing him 

[Sarah Kirby]

i think you've misunderstood my point sarah. you've ignored the examples of users being anal in this thread but picked my post as being anal

Don't bring me into it!! 

[garyj]

What's Sarah got to do with it 

Your confusing him 

Its not hard is it  , all his other posts are wrong so doubt he is going to break the habit of a lifetime now, he must think we're the same person lol.

[Sarah Kirby]

Oh well, seeing as you have brought me into it I may as well add that Im finding the thread rather amusing! 

[greencleaning]

Love your costumer.

[garyj]

Love your costumer.

Yep, you never know when you might need fancy dress.

 

[Steve Rothwell]

I have a fancy dress you can borrow Gary............ or......................... is is Sarah???

Hmmmmmmm

GCS get a grip of the situation son..............