exceed delivery

« **on:** December 10, 2015, 08:41:56 pm »

I have ordered from exceed for the first time on the 8th , whats the delivery time usually like ?

Im used to things being next day and i have not even had a despatch email yet.

« **Reply #1 on:** December 10, 2015, 08:47:49 pm »

long time unfortunatly ......but i hope you do get it soon

tony

« **Reply #2 on:** December 10, 2015, 09:27:03 pm »

after 4 days, remind him. Then 3 days

« **Reply #3 on:** December 10, 2015, 10:16:57 pm »

wouldn't have ordered if i knew that

« **Reply #4 on:** December 11, 2015, 05:35:56 am »

They are sent via Royal Mail so no doubt your order will arrive by today mine took 2-3 days from memory .

« **Reply #5 on:** December 11, 2015, 07:53:25 am »

perhaps I'll order some hose for next year.

« **Reply #6 on:** December 11, 2015, 08:15:12 am »

I ordered some stuff from him on Wednesday of this week and have been told I'll receive it mid next week...

« **Reply #7 on:** December 11, 2015, 08:50:55 am »

Must be hit and miss.
Every time I've ordered, I get it about two days later.
I've never had problem with Aquadapter/Exceed.

« **Reply #8 on:** December 11, 2015, 08:55:17 am »

Its the time of the year, the Royal Mail like most delivery firms will be flat out.

« **Reply #9 on:** December 11, 2015, 09:40:15 am »

Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet

« **Reply #10 on:** December 11, 2015, 10:30:44 am »

Quote from: robert mitchell on December 11, 2015, 09:40:15 am

Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet

I can't stand companies who do this, take your money when they don't even have the thing you order

« **Reply #11 on:** December 11, 2015, 12:41:26 pm »

Quote from: robert mitchell on December 11, 2015, 09:40:15 am

Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet

Was it the blue hose?

« **Reply #12 on:** December 11, 2015, 02:31:41 pm »

this is what happened to me when I ordered a pole off him last year."there were no poles".very disappointed,didnt receive it for nearly a month? no emails,no answers.i don't like having to chase people for items ive ordered.apart from that a good pole.

« **Reply #13 on:** December 11, 2015, 03:32:00 pm »

Quote from: robert mitchell on December 11, 2015, 09:40:15 am

Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet

You were very very lucky to get a reply.

« **Reply #14 on:** December 11, 2015, 03:46:09 pm »

Quote from: DaveG on December 11, 2015, 12:41:26 pm

Quote from: robert mitchell on December 11, 2015, 09:40:15 am
Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet

Was it the blue hose?

I was going to ask that too.

Had enough trouble finding the right website too

« **Reply #15 on:** December 11, 2015, 05:33:24 pm »

Hover over the picture and see what you get

http://ex-ceedinnovation.co.uk/product-category/hoses-connectors/

« **Reply #16 on:** December 11, 2015, 07:25:21 pm »

Quote from: p1w1 on December 11, 2015, 10:30:44 am

Quote from: robert mitchell on December 11, 2015, 09:40:15 am
Got a reply from him , apparently the hose that says it is in stock on his website isn't actually in stock yet
I can't stand companies who do this, take your money when they don't even have the thing you order

Me too mate. Don't they do stock checks.
Some do it then buy the stock. Exceed doesn't, but some do

« **Reply #17 on:** December 11, 2015, 07:41:59 pm »

I've sent 2 emails asking about the new tubeless pole kit I bought £80 worth no reply 👌🏻

« **Reply #18 on:** December 12, 2015, 12:00:46 pm »

There carrying out a stock check.

« **Reply #19 on:** December 12, 2015, 12:02:49 pm »

Yes the blue hose , wouldn't bother me so much waiting for the hose but ordered some rectus connectors that I really need now .

« **Reply #20 on:** December 14, 2015, 03:59:36 pm »

Quote from: robert mitchell on December 10, 2015, 08:41:56 pm

I have ordered from exceed for the first time on the 8th , whats the delivery time usually like ?

Im used to things being next day and i have not even had a despatch email yet.

My stock was due on week 50 which is the 7th december, so i felt confident i would have it by then.
But it is delayed which i apologise for, but it does come from overseas.
i have tracked my delivery and it is due this week, but if you dont want to wait any longer i will refund with no problem what so ever.

Regards
Steven.

« **Reply #21 on:** December 14, 2015, 04:05:29 pm »

Quote from: ray mck on December 11, 2015, 07:41:59 pm

I've sent 2 emails asking about the new tubeless pole kit I bought £80 worth no reply 👌🏻

Hi Ray,

What is your full name? Which email address have you sent to?
What did you want to know?
And i will look.

Steven.

« **Reply #22 on:** December 14, 2015, 05:05:15 pm »

Have just spoken to Steven via live chat and is expecting delivery any day and all orders will be sent immediately by tracked royal mail ..

« **Reply #23 on:** December 14, 2015, 05:24:29 pm »

hi steve.... will the uni-valve be on this delivery? want 2 of them

tony

« **Reply #24 on:** December 14, 2015, 05:33:07 pm »

Quote from: tonycarr on December 14, 2015, 05:24:29 pm

hi steve.... will the uni-valve be on this delivery? want 2 of them

tony

Hi Tony,

It will not, and i cannot give an exact date either i am sorry, but soon as i have the product in my hand i will inform you.
I can't rely on what my suppliers say, as this just makes me look bad.
But i promise i will tell you when i have 100% got the product.

Steven.

« **Reply #25 on:** December 14, 2015, 06:10:24 pm »

thanks steve, appreciated

tony

« **Reply #26 on:** December 14, 2015, 08:52:56 pm »

Quote from: Steven jones (Ex-ceed) on December 14, 2015, 04:05:29 pm

Quote from: ray mck on December 11, 2015, 07:41:59 pm
I've sent 2 emails asking about the new tubeless pole kit I bought £80 worth no reply 👌🏻
Hi Ray,
Hi Steve l got the tubeless pole kite for 2 poles but I also use the aquadaptors.can I fit the the tubeless kit to these or do I wait for the new uni- valves..👍
What is your full name? Which email address have you sent to?
What did you want to know?
And i will look.

Steven.

« **Reply #27 on:** December 14, 2015, 10:26:58 pm »

Hi ray,

Yes you can use Aqua dapters with it, just need non stretch hose in your top section of your pole.
Do you want me to send you some, including instructions?

Steven.

« **Reply #28 on:** December 15, 2015, 03:18:10 pm »

Hi Steve, yep that will be good thanks Ray

« **Reply #29 on:** December 15, 2015, 07:12:22 pm »

Quote from: Steven jones (Ex-ceed) on December 14, 2015, 03:59:36 pm

Quote from: robert mitchell on December 10, 2015, 08:41:56 pm
I have ordered from exceed for the first time on the 8th , whats the delivery time usually like ?

Im used to things being next day and i have not even had a despatch email yet.
My stock was due on week 50 which is the 7th december, so i felt confident i would have it by then.
But it is delayed which i apologise for, but it does come from overseas.
i have tracked my delivery and it is due this week, but if you dont want to wait any longer i will refund with no problem what so ever.

Regards
Steven.

you shouldn't show stuff as in stock until its ...........in stock!

If the hose was showing out of stock i would have left it off the order as i needed the connectors asap ........i will leave the order in as it is now thanks

« **Reply #30 on:** December 16, 2015, 06:38:33 pm »

Yay my stuff has been sent out today .........and i got an apology and apparently a free gift coming too

« **Reply #31 on:** December 17, 2015, 07:03:56 am »

Quote from: robert mitchell on December 16, 2015, 06:38:33 pm

Yay my stuff has been sent out today .........and i got an apology and apparently a free gift coming too

Free gift is the apology

« **Reply #32 on:** December 17, 2015, 03:25:58 pm »

Quote from: Number 23 on December 17, 2015, 07:03:56 am

Quote from: robert mitchell on December 16, 2015, 06:38:33 pm
Yay my stuff has been sent out today .........and i got an apology and apparently a free gift coming too

Free gift is the apology

Ha ha ....the free gift was an angle adapter , not much use to me as i use quicklok but I'm sure i will find a use for it .

« **Reply #33 on:** December 17, 2015, 03:27:27 pm »

not been out to work with it yet but at first glance i like the blue hose .