To use this forum you need to provide a valid email address. Once you have
chosen a user name we will automatically email a random password to the email
address you supply.
If you do not get an email within 5 minutes it is likely
that you did not enter your email address correctly.
Please bear in mind that it only takes a 'dot' or a 'dash' in
the wrong place for the email to fail. If you realise you have submitted
the wrong email address please email
us with your chosen user name and we will amend it OR re-register using
an alternative user name.
Error: 'User name does not exist'
User names are case sensitive. If you register as ABC Cleaning,
for example, then you must enter the same upper and lower case format each
time you log in. Spaces can also cause problems. ABCCleaning (with no space
between the 2 C's) would also fail. Most systems will remember what you typed
in the user name field originally and will appear as a drop down option after
you've typed the first letter.
Error: 'Password incorrect'
Our system will email you a random alpha numeric password (which
can be changed in your 'profile' section once you have succesfully logged
in). Computers, being what they are, often return unexpected combinations.
To ensure you are using the correct password rather than entering, say, a
zero instead of the letter 'o' use the copy and paste facility to paste your
password into the password field.
Error: can't stay logged in
If you are asked to log in each time you move from one page
to another, it is likely that you do not have 'cookies enabled' on your computer.
in every time you use the site. To 'enable cookies' on your computer using
Internet Explorer go to Tools - Internet Options -
Advanced and click 'Enable cookies'.
Forgotten username and / or password
If you forget your username or password go to the login
screen and click on 'Forgotten Password'. You can then either enter
your username or email address and will will send you your login details
automatically. Please make sure you enter your email address accurately.
Remember to keep the 'Always stay logged in' button checked
to avoid having to re-enter your details each time you visit.
If you still have problems please