Carpet Cleaning Issues - Carpet construction, upholstery cleaning, stain removal, equipment, events, etc.
Posted by stevegunn (Steve Gunn), 16 March 2004Do any of you get customers to sign a satisfaction form when work is completed if so how do you word it??
Posted by MICHAEL_GAYTON (MICHAEL_GAYTON), 16 March 2004I have inspected and am completely satisfied with the work carried out by ...............
Posted by lenpg (Len Gribble), 16 March 2004Steve
Yes is the answer, the only word on the form they can read is excellent and tick the rest is copied from a insurance form
Posted by pre-vac_Nick (HolmansUKLTD), 17 March 2004Just started to use them as i have a contract with the council.
they seem to be going ok
Posted by Jim_Lynch (Jim_Lynch), 17 March 2004Are you referring to ordinary cleaning jobs, or specifically insurance work?
I can understand the need for insurance work, but for normal run-of-the-mill cleaning jobs, what is the point?
If I was presented with such a form to be signed after I had my carpets cleaned, I would be suspicious as to the reason. Is something going to happen after I've parted with my hard earned cash and this cleaner has disappeared?
Or am I missing something?
Posted by John_Flynn (John_Flynn), 17 March 2004That's my opinion as well Jim, but been a thick Yorkshireman had problems putting it into words
Posted by Jim_Lynch (Jim_Lynch), 17 March 2004LOL John....I'm glad I'm not the only thick one here
Posted by squeaky (squeaky), 17 March 2004Yes and it is for peace of mind more than anything else.
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