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Window Cleaning Issues - Canvassing, pole systems, pricing, problems, etc.

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Posted by mickeyfat (VGC), 31 January 2004
Just came back ..after 2 hours only 6 people in...what a pain the the backside

anyone got anytips on keeping this to a minimum without telling them somthing to harsh which might lead to cancalltions
Posted by Majestic (Majestic), 31 January 2004
Hi VGC
I think that most window cleaners have come across this problem,  
1, Try to collect the money when you clean the windows,
2 ,Try to sort out a place they could leave the money, under a plant pot or something.
3, Leave a sae and get them to send a cheque ,
4 Tell them you are now only cleaning the windows of the houses that can pay you when you have finished
5 Every new customer you get tell them you will clean the windows if you get paid as soon as you have finished, then get rid of a call back
Hopefully one of these could work for you
Posted by mickeyfat (VGC), 31 January 2004
apart from the sae i have tried all of the above..the new customers say fine (every single one) and then not one of them leave it of send a cheque
my card have please send cheque to...........and i do get about 10%doing this but hey, i suppose its all part of the job...i suppose its cool when you do get alot in
Posted by Majestic (Majestic), 31 January 2004
Is it the same ones all the time, I tell mine I will clean them twice without payment then they need to find a new window cleaner
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Hi VGC
         I see you have got a website. I have just put Nochex on my site so customers can pay on line and its working a treat. But even before that i never used to do collecting. I just pushed a card through the door asking them to send me a cheque. Wink

Steve
Posted by Majestic (Majestic), 31 January 2004
Steve how do they know that you have Nochex
John
Posted by STEVE71163 (Steve Lowe), 31 January 2004
I have put it on the slip i put through the door.

Steve
Posted by Majestic (Majestic), 31 January 2004
Thats ok if they have a computer, what if they dont
John
Posted by STEVE71163 (Steve Lowe), 31 January 2004
on 01/31/04 at 20:08:12, Majestic wrote:
Is it the same ones all the time, I tell mine I will clean them twice without payment then they need to find a new window cleaner


I do exactly the same as John. Do they have to go and collect their wages from their bosses house if they want to be paid. Roll Eyes

Steve
Posted by STEVE71163 (Steve Lowe), 31 January 2004
on 01/31/04 at 20:14:33, Majestic wrote:
Thats ok if they have a computer, what if they dont
John


They send me a cheque or failing that bye bye Grin
Posted by Majestic (Majestic), 31 January 2004
Without me looking at old posts how does it work do you have to pay them x amount a month, or x amount per payment
John
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Hi John
          I have not transferred any money yet to my bank account but its: (The withdrawal charge is the higher of 99 pence or 1% of the amount being withdrawn.) taken from their website.

Steve

Posted by T_W_CONTRACTS (T_W_CONTRACTS), 31 January 2004
i dont have this prob has i do contract work
but why dont you increase the charge by say
10% if they dont pay in 2 weeks and so on cant
they leave it on the top sill  Wink

terry
Posted by Majestic (Majestic), 31 January 2004
So is it like paying a cheque into your account and you have to wait x days or is it instant like a debit card
John
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Once they pay and its in your nochex account you can just transfer to your bank account

Steve
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Hi John
          Here is their website

http://www.nochex.com/

Steve
Posted by Majestic (Majestic), 31 January 2004
Hi Steve Am on the site , did you sign up just for the wine
John
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Hi John
          Didn't see that Grin  If my posts don't make much sense one night you know whats happened Grin Roll Eyes

Steve
Posted by matt (matt), 31 January 2004
Steve, are you finding people using the Nochex system, i use it for my online venture, and every1 is happy with it (but as its online based, people use PC's)

been thinking of using it for windows aswell

how many use it HuhHuhHuh??

cheers
matt
Posted by Majestic (Majestic), 31 January 2004
Is that another thread (how many use nochex) or has it been done
Posted by STEVE71163 (Steve Lowe), 31 January 2004
Hi Matt
          I have only had it on my site for a few days and had four payments so far but i will let you know when i have been using it a bit longer. I think about 80% of my customers have a pc so it should be usefull.

Steve
Posted by mickeyfat (VGC), 31 January 2004
thinking about it...to much wine now Roll Eyes

but anyway  erm...what was i saying...
yer...i had my wheelie bin cleaned the other day and when i wasnt in i had a note with the geezers bank account details...i paid him the next time i was in doing my banking
Posted by stevekennedy (stevekennedy), 1 February 2004
Hi Steve,

What are the charges for using NOCHEX? Is it more than say, a cheque?
Posted by STEVE71163 (Steve Lowe), 1 February 2004
Hi Steve
           Its 1% or 99p minimum charge but i prefer that to running around chasing people and using Diesel Wink

Steve Lowe
Posted by STEVE71163 (Steve Lowe), 1 February 2004
Sorry Steve
                 That is only when you transfer to your bank account. So you just  transfer a few at a time and its 1% charges Wink

Steve
Posted by Majestic (Majestic), 1 February 2004
I am going to try it anything for to make life easy .
How long did it take you to  register
John
Posted by stevekennedy (stevekennedy), 1 February 2004
Just about died when I read your first post  Shocked 99p per customer!

99p per transfer or 1% is actually quite reasonable. Might try that when I get my website going  Cool

SteveK
Posted by mickeyfat (VGC), 1 February 2004
just looked the site and it all seems fine...i dont know alot about this sort of thing but is it similer ti paypal because i have heard of that Smiley

i think i might to this for my customers:

Due to a MASSIVE increase in workload collections are becoming increaingly difficult. So could you please find it  in your hearts Grin to do one of the following:

1/ send a cheque/postal order made out to .... ....
2/Phone me to arrange a pick up piont for your money..ie Plant pot window sill or maybe the local shop
3/send online using paypal/norchex!
4/Place you money straight in our bank accoujt....ac no.09-09-09 098765

|PLease email or phone to tell which method(if any ) you would like to use#

otherwise i will look foward to seeing you on thursay or friday beetween 5 and 8

thanks
window cleaner (skint) Cheesy
Posted by Bones (Bones), 1 February 2004
Hello Guy's

I've been using PayPal on my collection slips. Works pretty well with the younger customers and proffesionals. I supose the good thing also is that they get a reciept so there is no argy-bargy that they did not pay etc.

Charges: withdrawing for your account is free for withdrwing £50 or more and 25p for £49.99 or less.

Hope this is of some help.

Mikey
Posted by STEVE71163 (Steve Lowe), 2 February 2004
Nochex is simular to Paypal but just British Wink

Steve
Posted by Bones (Bones), 2 February 2004
Hi Steve,

I keep meaning to get around to signing up for nochex also, but now i hear there is some alcohol going i better get it quick! Roll Eyes

Mikey
Posted by mickeyfat (VGC), 2 February 2004
Well, i'm not sure about you lot but this actually made me cry


13. The voucher can only be used against a minimum purchase of 12 bottles or more
of wine worth at least £45 excluding delivery.


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